Refund Policy
A legal disclaimer
The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Refund Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific refund policies that you wish to establish between your business and your customers. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Refund Policy.
Refund Policy - the basics
The return window:
You may return unworn, unwashed items within 14 days of delivery for a store credit, or exchange.
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Eligibility:
To be eligible for a return or exchange:
-Items must be in original condition "unworn, unwashed, and with tags".
-Must include proof of purchase, or order confirmation.
-Customers are responsible for return shipping costs, unless the item was defective or incorrect.
-Exchanges:
If you need a different size or item, we offer free exchanges within 14 days of delivery. "US orders only"
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Damaged/Incorrect items:
If you receive a damaged or incorrect item, contact us within 7 days of delivery with a photo and your order number.